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Terms of Service &
Privacy Policy

Last updated: October 20, 2023. These terms govern your use of the Rionest platform and outline how we protect your personal information.

Internal draft

Placeholder policy text for MVP wireframe parity — pending legal review before public launch. Do not rely on this page as legal advice.

Section 01

1. Introduction

Welcome to Rionest. These Terms of Service ("Terms") govern your access to and use of Rionest's website, mobile applications, and other online products and services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

Our services are designed to connect global professionals with housing and relocation support in Rio de Janeiro. We maintain high standards of professional conduct and data integrity. We may modify these terms with notice via the platform or email.

Section 02

2. Data Collection & Usage

We collect information you provide directly to us, such as when you create an account, update your profile, submit an inquiry, or contact us. This includes:

  • check_circleIdentity Data: Name, professional title, and organization where provided.
  • check_circleContact Data: Email address, phone numbers, and similar details you choose to share.
  • check_circleUsage Data: Information about how you use our website and services.

"We prioritize the minimization of data. Rionest does not sell your personal information to third-party advertisers or data brokers."

Section 03

3. User Rights & Autonomy

Regardless of your location, Rionest aims to provide a clear baseline of user rights inspired by rigorous privacy frameworks (including LGPD where applicable):

Right to Access

Request a copy of the personal data we hold about you at any time.

Right to Erasure

Request the permanent deletion of your account and associated data where law permits.

Data Portability

Export your data in a machine-readable format where feasible.

Opt-Out

Withdraw consent for non-essential processing activities.

Section 04

4. Data Security

Rionest uses industry-standard safeguards including encrypted transport (TLS), hardened authentication, and access controls on infrastructure. We review our security posture regularly as the product evolves.

Section 05

5. Cookie Policy

We use cookies and similar technologies where needed for login, security, and understanding product usage. Essential cookies are required for core functionality; analytics preferences can be managed as we expose controls in the product.

Section 06

6. Contact Us

Have questions?

Our team aims to respond to compliance inquiries within a reasonable business timeframe.

maillegal@rionest.com
location_onRio de Janeiro, Brazil

Privacy-specific requests may also be routed via our Privacy Policy.